Submit Feedback Form
For feature requests, train data bug reports, or general inquiries, our dedicated Google Form is the fastest way to get your request directly in front of our engineering and research team.
All submissions are reviewed daily by our maintainers. No account or Google login is required to submit feedback.
Direct Form Support
All inquiries, feature suggestions, and data corrections are centrally managed through our Google Feedback Form for quick triage and tracking.
You can submit your message anonymously or provide an email if you would like a direct reply.
Monday â Saturday: 09:00 AM â 06:00 PM IST
Operating out of: New Delhi & Bengaluru, India
Common Inquiries We Welcome
Found a new halt added to a train or a fare discrepancy? Let us know with the train number so we can update our manifest.
Have an idea for a passenger calculator or trip comparison tool that would make traveling easier? We build tools suggested by users.
Need clarification on how our 60-day reservation formula works or want to discuss travel ergonomics? Reach out anytime.
Looking to cancel a ticket, claim a refund, or check live PNR status? Please note that HelpAdda is an independent research utility and cannot access IRCTC customer accounts or process ticket refunds. For booking modifications, please visit official Indian Railways counters or the IRCTC portal directly.